Safe Gaming Pledge

Responsible Gaming

Nbn88 believes entertainment should always be fun. We are committed to giving you the space to play safely, healthily, and in control.

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18+
Age Restrictions Strictly Enforced
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24/7
Support & Monitoring Services
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6+
Safe Gaming Tools Available
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100%
Providing support in confidence

1 nbn88's Commitment to Responsible Gaming

Nbn88 is more than a gaming platform — it is a trusted companion for millions of people across Bangladesh. We believe real enjoyment only comes when you play responsibly, mindfully, and with awareness. Our Responsible Gaming policy is built on that belief.

We recognise that gaming can, in some cases, lead to addiction or financial hardship. That is why our platform provides tools and resources to help you enjoy gaming within safe boundaries. nbn88 never wants any player's family, social, or financial life to be negatively affected by gaming.

Our Responsible Gaming team works around the clock to ensure every player has a positive experience. If you ever feel that gaming is having a negative impact on your life, we are here for you — with no judgment, and in complete confidence.

Nbn88 follows international Responsible Gaming standards. Age verification, spending limits, session limits, self-exclusion, and links to professional support are all available on our platform, completely free of charge.


2 What is Responsible Gaming and why does it matter?

Responsible Gaming means keeping gaming as a form of entertainment — not making it a central priority in your life. It is a mindset in which you know when to play, how much time to spend, and how much money you can safely afford to wager.

Online gaming is growing rapidly in Bangladesh, attracting players ranging from young adults to the middle-aged — many of whom spend time on platforms like nbn88. But when gaming stops being a source of enjoyment and becomes a compulsion, that's when problems arise. Responsible gaming means recognizing that line and making sure you never cross it.

Research shows that most gaming problems do not develop overnight — habits gradually turn into dependency. That is why staying aware from the start is the most effective approach. nbn88 wants you to feel good at the end of every session, not stressed.

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Remember: gaming is entertainment, not a source of income. Chasing losses — continuing to play in hopes of recovering money you've lost — is a dangerous habit that should be avoided.


3 Age Verification & Minor Protection

Nbn88 strictly prohibits anyone under the age of 18 from using the platform. Every user's age is verified at registration, and identity document verification is mandatory as part of the KYC process. We do not allow minors to participate in gaming under any circumstances.

  • Your national ID card or birth registration certificate is verified at sign-up.
  • Any suspicious account activity is suspended immediately.
  • If you use a shared family device, keep a password lock on your account.
  • Parents can install parental control software on their child's devices.
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Creating an account on behalf of a minor or helping them participate in gaming is strictly prohibited and may constitute a criminal offence.


4 Limit Setting & Control Tools

Nbn88 gives you a range of effective tools to stay in control of your gaming. You can activate any of them at any time from your account settings.

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Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play. You will receive an automatic alert when your time is up.

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Loss Limit

Your session will end automatically once you have lost a set amount.

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Cooling-Off Period

Take a temporary break lasting anywhere from 24 hours to 30 days. You will not be able to log in to your account during this period.

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Reality Check

At regular intervals, a pop-up will show you how long you have been playing and how much you have won or lost.

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Self-Exclusion

For a longer break, you can exclude yourself from the platform entirely.

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Lowering your limit takes effect immediately, but increasing it requires a mandatory waiting period. This protects you from making impulsive decisions in the heat of the moment.


5 Warning Signs of Problematic Gaming

Gaming addiction rarely develops in a single day. Warning signs appear gradually, signalling that the situation may be getting out of hand. If you or someone you know is showing any of the following signs, it is time to take notice:

1 Spending beyond your set budget and feeling regret afterwards
2 Playing repeatedly to try to recover lost money
3 Hiding your gaming from family or friends
4 Feeling restless or irritable when you are not gaming
5 Gaming is affecting your work, studies, or relationships
6 Wanting to stop gaming but being unable to
7 Gaming with borrowed money or by drawing on your savings
8 Lying about or making excuses for your gaming
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If more than three of these signs apply to you, please speak with our support team or refer to the professional support section below. You do not have to face this alone.


6 Self-Assessment: Check In With Yourself

Ask yourself the questions below and answer honestly. This is a helpful tool, not a diagnosis. If most of your answers are yes, it is worth seeking expert advice.

Question 01

Do you often spend more time gaming than you planned?

Question 02

Is gaming affecting your sleep, eating, or daily routine?

Question 03

After a loss, do you find yourself placing larger bets to try to turn things around?

Question 04

Have gaming activities led to arguments or conflict with people close to you?

Question 05

Have you ever spent money meant for bills or essential expenses on gaming?

Question 06

Do you feel uncomfortable or empty when you stop gaming?


7 Self-Exclusion Program

Self-exclusion is a step you take voluntarily to restrict your own access to the nbn88 platform — either for a set period or permanently. It is a courageous and responsible decision that nbn88 fully respects.

  • Temporary Self-Exclusion: You can choose any duration from 1 week up to 6 months.
  • Long-term self-exclusion: From 6 months up to 5 years.
  • Permanent Self-Exclusion: Permanently closing your account.

While self-exclusion is active, you will not be able to log in to your account, and you will not receive any marketing messages or promotional offers. Self-exclusion cannot be reversed before the selected period ends.

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To activate self-exclusion, go to your account settings or contact our support team directly. We will process your request within 24 hours.


8 Professional Support & Resources

Sometimes professional help is needed — and asking for it is a sign of courage. nbn88 recommends the following types of support for overcoming gaming addiction:

  • Mental Health Counselor: Weekly sessions with a licensed counselor can help you break free from addictive gaming habits.
  • Support Group: Sharing experiences with others in similar situations.
  • Family counselling: Working through problems together with family.
  • Financial counselling: Planning to recoup financial losses from gaming.

Our support team can connect you with local counsellors or support organisations. Reach out to us for confidential assistance.

How nbn88 keeps you protected

Our approach to Responsible Gaming is not just policy — it is part of who we are.

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Automatic Protection Measures

Nbn88's AI-powered system detects unusual gaming patterns and sends automated alerts. We can spot a problem before you do.

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Minor Protection

Strict age verification ensures that only adults aged 18 and above can use the platform.

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Personal Gaming Report

Receive a detailed report of your gaming activity every month — time spent playing, amount spent, and everything else in one place.

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Goal Setting

You can set your own monthly gaming budget and time limits. You will receive reminders when you are approaching your targets.

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Confidential Support

Speak with our Responsible Gaming specialists in complete confidence. No judgement — just support.

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Mobile App Security

The nbn88 app gives you the same safety tools — set and monitor your limits on the go.

Frequently Asked Questions

Answers to the most frequently asked questions about Responsible Gaming.

Lowering your limit takes effect immediately. However, requests to increase a limit are subject to a waiting period of 24 to 72 hours. This rule is in place to protect you from making decisions based on impulse.

Yes. Any balance remaining in your account at the time of self-exclusion activation can be withdrawn. Before submitting your self-exclusion request, withdraw your balance within your withdrawal window or contact the support team for assistance.

Absolutely. If you believe a family member or friend is struggling with a gaming addiction, please reach out to our support team. We will guide you through the right steps and explore whether protective measures can be applied to the relevant account.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 30 days. During this time you will not be able to log in, but your account will be reactivated automatically once the period ends. Self-exclusion is longer-term — from 6 months up to permanent — and cannot be reversed before the period expires.

Yes, completely free of charge. Limit setting, cooldown periods, self-exclusion, and personal counseling — all of these services are provided by nbn88 at no cost. There is no fee to seek help.

Play Responsibly, Stay Happy

Nbn88 is always in your corner. Use our safe gaming tools and keep entertainment exactly that — entertainment.

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